RETURN & EXCHANGE – Chowkhat Lifestyle

At Chowkhat, we want you to be completely satisfied with your purchase. In case you're not, please follow the below process for initiating exchange & return of your order. 

Free Exchange

To start the exchange process for your order, please click here.
The exchange request has to be raised within 7 days from the date of receiving the product.
You need to enter the order number & your email/registered phone number. You can exchange the same product in a different color/size option or you can exchange with a different product from our catalog.

  • We will arrange a pick-up of the product delivered to you and get a fresh piece delivered. The exchange process will start as soon as we receive the returned product.
  • The product should be unused/unworn and a request should be raised within 7 days of delivery
  • We have a free exchange policy.
  • No request will be taken for the products that are getting exchange for the second time. 

Read more about our Exchange & Return policy in detail here.

Return

To start the return process for your order, please click hereKindly enter the order number & your email/registered phone number.

If the customer is unsatisfied with the product delivered then he/she needs to raise the request within 7 days from the date of receiving the product(s). We will arrange a pick-up from your place (reverse pick-up may not be available on selected pin codes).

RETURN REQUESTS WILL ONLY BE ENTERTAINED IF THE CUSTOMER HAS ACCEPTED ONLY AN UNTEMPERED PACKAGE.

In case of Prepaid Return, the customer will be liable to pay the shipping charges for sending back the product to our warehouse. Full amount will be refunded to the customer(Prepaid orders) after making a deduction of standard delivery charges paid by chowkhat at the time of generating the reverse pickup.

COD RETURNS WILL RECEIVE A COUPON CODE WORTH THE SAME AMOUNT AS YOUR ORDER VALUE (AFTER DEDUCTING THE RETURN SHIPPING CHARGES) WHICH CAN BE USED IN UNDER 90 DAYS FROM THE ISSUANCE OF THE COUPON CODE.

The amount will be refunded to your bank account within 3-7 days after the product is received by us. 

PLEASE NOTE - WE DO NOT ACCEPT RETURN & EXCHANGE REQUESTS ON WHATSAPP/INSTAGRAM/EMAIL. To Generate your request click here


Read more about our Exchange & Return policy in detail here.

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